Here's How Easy Hacking an Apple ID Used to Be

As we learned when our friend Mat Honan got hacked earlier this year, Apple's customer support line was dangerously susceptible to hackers. With a little coaxing, Apple representatives would hand over a customer account after a hacker offered very little information. Luckily, Apple has closed up this hole, but here's a terrifying play-by-play of how easy it used to be to steal your life. More »